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Frequently Asked Questions

Q. How long does it take to process our order?

A. We endeavour to process orders the day they are received or by the end of the next working day by the latest.

Q. What is my Coin or Banknote worth?

A. If you send us clear photos of your Coin or Banknote we will try our best to give an accurate valuation.

Q. Do you email us when my order is dispatched?

A. Yes.  We will email you with a tracking number.

Q. What happens if my order is lost or damaged in transit?

A. We try our best to pack your items carefully, however accidents do happen, and we offer a full refund if you are not 100% happy with your purchase.
If the item is lost in transit it is covered by our insurance.

Q. Do you buy Coins and Collections?

A. Yes we do.  Please contact us for a price.

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